·         Microsoft SharePoint 2010

·         Microsoft SharePoint 2007

·         DocAve

·         Microsoft Office Windows 7 – Expert

·         Microsoft Office Suite Vista – Expert

·         Microsoft Office Suite XP– Expert

·         Microsoft Office Specialist – Office Suite 2000

·         Microsoft Access

·         Microsoft Publisher

·         Microsoft Visio

·         Microsoft Project

·         QuickBase

·         PhotoShop

·         InDesign

·         FrontPage

·         Documentum

·         Adobe Professional 9

·         MASterMind Video

·         MASterMind Monitoring

·         PeopleSoft based learning management systems

 

EDUCATION

University of Phoenix, Masters of Arts in Education-Adult Education and Distance Learning, 2003

Microsoft, Microsoft Office User Specialist – Office 2000, 2002

University of Phoenix, Bachelor of Science in Business Management, 2000

 

EXPERIENCE

Target, SharePoint Analyst, June 2013 to Present

·         Analyzed current site settings, organization, and functionality and suggested/implemented changes to optimize site usage based on Target identified Best Practices and Information Protection and Retention policies

·         Developed protocols for migration ranging from distribution of workload to documenting processes

·         Consulted as subject matter expert on Document Management Strategy and SharePoint

·         Gathered/executed communication and document management requests from stakeholders

·         Created and maintained custom forms and SharePoint databases using Info Path, Access, and Excel

·         Migrated more than 2,000 SharePoint 2007 sites to SharePoint 2010 utilizing DocAve with a high degree of accuracy and attention to detail

·         Updated and maintained a high volume SharePoint site

·         Proofread, formatted, created communications

·         Constructed SharePoint sites

 

Ecolab, Web / E-Learning Designer, August 2012 to June 2013

·         Developed new employee training for sales professionals in the Textile Care Division

·         Consulted with Subject Matter Experts to identify what new employees needed to learn

·         Developed objectives and ensured content matched those objectives. Revised and rewrote content to shape it for learning needs

·         Structured content and activities for new employee learning

·         Created visual aids and multimedia to support learning

·         Developed assessments

·         Adapted instructional materials created for face-to-face learning to eLearning

·         Created and maintained SharePoint site to house recorded training and handouts

·         Provided voiceover for recorded training

UnitedHealth Group, Project Coordinator, September 2011 to December 2011

·         Project Management – create Outlook distribution lists, maintain invitee/participant lists, coordinate large events including scheduling rooms, inviting participants, and ordering food

·         Technology/Web – Mass e-mails, newsletter, maintain department website and social networking sites, monitor department Outlook mailbox and calendar

·         Administrative Support – meeting agendas, minutes, scheduling, expenses, manage department head’s calendar

 

Wireless Ronin Technologies, Project Administrator, January 2011 to July 2011

·         Verify, open, and approve new project budgets in accordance with SOX requirements

·         Work with project managers and finance team on project completions

·         Update and maintain various pages on company SharePoint site with project and billing information

·         Reconcile weekly sales report to the department project plan

·         Request purchase orders on behalf of project managers

·         Manage all reporting, ad/event booking, and billing process for Thomson Reuters

·         Initiate billing process for Fiat

·         Enter shipping information and send confirmation e-mails for ARAMARK

·         Take minutes at various department and client meetings, distributing and posting on SharePoint when complete

·         Streamlined and updated the Thomson Reuters ad billing process by eliminating duplication

 

Xcel Energy, Administrative Assistant, February 2009 to March 2010

·         Provided administrative support to technical instructors across three regions

·         Integrated existing SharePoint site so the regions could connect with each other and other departments

·         Utilized Documentum, an online filing cabinet, to house records and create documents

·         Responsible for updating and maintaining website

·         Entered attendance sheets and summarized post course evaluations, distributed for review/approval

·         Maintained hard copy and electronic files

·         Utilized LMS, the online learning management system, to create classes, enter attendance, and run reports

·         Eliminated paper from the attendance sheet and post course evaluation summary processes so they are now approved, created, and stored electronically

 

Security Response Services, Inc., Dispatcher, April 2008 to Present

·         Monitor alarm signals and respond to alarms using the information provided on instruction screens

·         Respond to video alarms, perform scheduled video monitoring

·         Place necessary outgoing calls to verify an alarm, dispatch the proper authorities, and notify responsible parties

·         Remain calm and speak clearly to customers and emergency services

·         Document all responses for the alarm within the alarm monitoring software accurately and concisely

·         Troubleshoot problems with alarm systems

 

CBRE, Inc., Training Specialist, June 2006 to November 2008

·         Created and delivered live and recorded training courses and related materials

·         Conducted follow up and tracking to determine effectiveness and retention

·         Maintained a variety of monthly reports and distributed for review

·         Onboarded new employees, maintained new hire orientation materials, oversaw new hire follow up

·         Utilized MyLearning, the online learning management system, to create classes, enter attendance, and run reports

·         Primary point of contact for MyLearning

 

CBRE, Inc., Administrative Assistant, January 2000 to June 2006

·         Supported as many as 11 real estate brokers in a high-pressure environment

·         Consistently met deadlines, often with little notice

·         Compiled, designed, and assembled marketing proposals

·         Typed letters, memos, and faxes

·         Organized and executed hard copy and electronic mailings

·         Graphic design

·         Converted hard copy sale and lease comparable information to Access databases so information is queried and printed in attractive reports suitable for marketing proposals

·         Proposed and instituted a PDF library to house marketing materials for brokers to have immediate access to information on properties other than their own

·         Identified, recommended, and implemented numerous efficiencies ranging from a new style mailing label that eliminated waste to automating electronic forms

 

RECOGNITION

·         Target – “Nailed It” appreciation award, 2014

·         CBRE – Best Performance by an Accounting Supporting Player, 2007

·         CBRE – Teamwork Award, 2004

·         CBRE – Personal and Professional Growth, 2003

·         CBRE – Community Involvement, 2002

·         CBRE – Teamwork Award, 2002

·         CBRE – Teamwork Award, 2001

·         Lane Community College, President’s List, two terms with 4.0 GPA, 1986, 1987